1. Orders are able to be canceled and refunded before shipping.
2. Returns & exchanges must be initiated within 30 days of delivery.
3. Items marked as flash sale, final sale & special sale are also not returnable unless there is a quality issue.
4. To initiate a return, please contact customer service for an assessment. Upon approval, the return address will be emailed to you. Please note, items must be shipped back to the address provided by customer service, NOT the address on your original delivery. 
5. The customer is responsible for all return shipping fees. We do not offer Freight To Collect (FTC) services for returns.
6. Customer service may offer a cash coupon for your return. Please note, items purchased with coupons are final sale and cannot be returned or exchanged.
7. Refunds will be reimbursed back to your original account -- credit card or PayPal. PayPal refunds will be transferred in 3 business days. Credit cards may take 3-5 business days to process.
8. Gift Cards cannot be reloaded; used for payment outside of; used for unauthorized advertising, marketing, sweepstakes or other promotional purposes; redeemed for more than face value; transferred for value; redeemed for cash; or returned for a cash refund (except to the extent required by law).

If you have any questions, please contact customer service at